Photo shows staff at Jordan video emergency line signing with people calling them via video phone.

Someone in your home has a heart attack, thus you need an ambulance. Or you worry that a dangerous person is entering your home, thus you need police. So, how do you call the emergency line for help? If you are deaf or hard of hearing, many countries still have no way for you to call. But deaf people in Jordan can use a video emergency line. In Jordan, deaf people use the video feature in smart phones to sign with each other. The same technology now allows them to make a video phone call to a Jordan video emergency line. People who have learned Jordanian Sign Language answer the call.

This web page is accessible for people using screen reading software.

Also explore our other resources on emergency planning and humanitarian response. For example, one author wrote a literature review on emergency communication access for deaf people.

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