Cover of the publication "A Guide to Working with Deaf People in a Health Setting: Best Practice Guide"

A deaf patient has arrived at your hospital or office seeking medical care. How will you communicate with them? Meanwhile, how will they understand your questions so they can answer with the information you need? Will you also be able to understand their questions so you can address their concerns? Furthermore, how do you collaborate with the patient to address their care needs? In response, this guide can help medical care professionals with providing the best care for deaf patients. First, it provides an overview of deafness and different levels of hearing loss. Additionally, it explains some of the challenges deaf people experience with communication. Further, it explains how you can remove communication barriers so you can provide the best care for deaf patients. 

Some information in this guide is useful in any country. However, some information is mostly useful in the United Kingdom. Healthcare workers will want to consult with local organizations of Deaf people for additional advice more appropriate to your country. For example, local deaf organizations can advise about finding an appropriate sign language interpreter. The BID Services in the UK published this guide in 2014. 

This PDF file is partly accessible for people using screen reading software, but with some difficulty. For example, it does not use bookmarks, and it is not tagged to say its natural language.

Healthcare professionals can also consider another guide for providing care for deaf patients, Working for Deaf People: A Handbook for Healthcare Professionals

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